Baxi Heating selected to provide reliable total heating and hot water solutions at ‘flexicare’ accommodation schemes

“Good partners are always crucial but particularly appreciated in times like these. Great work from all involved!” Anita Khan, Executive Director of Customer Services at settle.

Social housing provider settle has selected Baxi Heating to provide reliable, energy efficient total heating and hot water solutions across two of their ‘flexicare’ schemes in Hertfordshire.

Flexicare accommodation is especially for people aged 55+ with a care need and offers a flexible approach to the amount and type of care given to each resident. Ensuring reliable, efficient heating and hot water provision is vital in essential schemes like these as failure of the plant could result in building closure.

As the landlord of the flexicare locations, settle has responsibility for all building maintenance and repairs – including the heating and hot water systems. Following a detailed mechanical and electrical services condition survey at Anderson House in Hitchin, settle chose to replace the dated, failing plant with Remeha Quinta Ace boilers and Andrews Water Heaters ECOflo units. Remeha and Andrews Water Heaters are both part of Baxi Heating.

Reliability was a key requirement for settle’s Compliance Manager, Kevin Turner. “Our primary concern was to improve the reliability and energy efficiency of the heating and hot water provision,” he explained.

“At the same time, we were keen to standardise the equipment to ensure easier maintenance, servicing and operation of this service moving forward. The Remeha boilers met all the criteria as they are easy to install as well as maintain and, as our experience shows, deliver outstandingly reliable performance.”

The fully condensing, direct-fired Andrews Water Heaters ECOflo units offer a cost-effective, energy efficient solution to meet the requirements at Anderson House. With a low NOx pre-mix power burner and an exceptional gross efficiency of up to 98%, this water heater range will also help keep emissions and running costs to a minimum for settle.

The installation at Anderson House is now complete and the new products are fully operational.

For more information on the Remeha Quinta Ace range, visit

For more information on Andrews Water Heaters ECOflo units, visit